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FAQS

Product dispensing

How long will it take for me to receive my medication?

We always tell patients to allow at least 10 business days from the day of consultation (provided the consultation has been paid for) until you hear from the pharmacy that is ready to dispense your medication.

What pharmacy can I have my medication dispensed from?

We recommend using our preferred pharmacies to have your medication dispensed. Our preferred pharmacies are experienced in medical cannabis dispensing and can offer the following benefits:

  1. Competitive recommended retail price & reasonable dispensing fees
  2. Postage to patients anywhere in Australia ($10 – $40)
  3. Fewer delays with no state restrictions that can slow down the prescription process

If you choose to use your local pharmacy which is not a CDA preferred pharmacy, you may experience delays while the pharmacy navigates dispensing regulations for the first time, unknown dispensing and shipping fees and a lack of knowledge to help counsel you through your treatment journey. Further documentation may also be required and this could result in an additional appointment at your expense. Learn more about CDA’s preferred pharmacies.