FAQS

The approval is dependent on which state the medical practitioner is practicing in. If the practitioner is applying for approval via the Special Access Scheme (SAS), it usually takes approximately 2 working days for them to receive correspondence from the TGA.

With proper identification, a person other than yourself can pick up the product on your behalf. However, it’s best to check with the dispensing pharmacy prior to collection.

If you require a repeat prescription (and you don’t have any repeat prescriptions at the pharmacy), please book a follow up appointment via the Candor patient platform.

We have a wide range of pharmacies within Australia that dispense alternative medicines to our patients.